Sky Broadband Boost is an add-on to a Sky subscription that brings extra benefits. A Virgin Media community moderator posted on Sunday that the provider was looking into the problem. I had this issue before in late July but it - 5102935. CB22. 8 million premises since it began some years ago (c. Only 4 devices connected. A neighbour has a BQM monitor set up and they are connected to the same FTTC cabinet but their graph looks far better than mine (not perfect but better). Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. See on. I have contacted Virgin Media on two occasions now, both I was told to pin reset the Hub 5 and they will send 'signals' to fix the issue. Regular readers will recall that we first spotted a smaller batch. 168. To date, the best I have had is 24ms and this is changing the DNS every time. It's the latency that's causing the issues. 99 a month. I’ve managed to resolve the issue myself however using a spare signal booster thing I had spare from a previous VM installation. This promotion means you won’t pay the usual setup fee of £35. 168. 5 weeks (coincidentally, since VM completed essential maintenance in my local area) I have been experiencing packet loss, constant lag spikes and high latency. Broadband Quality Monitor. Upload speed and latency isn’t. However, a friend who lives nearby and also is with virgin media appears to be unaffected. I also have thousands of Post RS Errors. Launch your browser, type 192. I’m now getting normal speeds and latency. 1. 1 Kudo Reply. I have exhausted every bit of trouble shooting under the sun so I am making this post to ask if anybody else. 65. I was thinking ( right or wrong) that if I was getting it at around 14ms to phone I would get the same or there abouts to the modem/router hard wired to the Xbox console. Hi to any virgin media customers with the same issue, I would often check similar posts for a resolution but see no answers. I am failing to see how I had no problems with streaming with a Sky broadband router vs the Virgin one. High Latency and random packet loss. From what I understand we have a Sync issue between the hub and the street cabinet resulting in partial service. Update 4:55pm The original article was drafted at midday and shared with Virgin Media to give them some time to respond prior to publication which they have done. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. High Latency In Every Game. Right now the following benefits of FTTP over Virgin Media/HFC. The sky router used to sit directly under the PC but the TV in the lounge had no problems streaming etc. I was thinking ( right or wrong) that if I was getting it at around 14ms to phone I would get the same or there abouts to the modem/router hard wired to the Xbox console. Start a broadband monitor now. 168. I'm currently with Virgin Media in this flat (where I'm experiencing the issue), hence the forum post. The latency test I was doing was on the Virgin app to my mobile phone. 30-03-2022 08:00 - edited 30-03-2022 08:03. 80% avg. risc19. I have since had intermittent issues with high latency that really affects online gaming and makes the experience unbearable. The fact the blue area is still narrow suggests the packet loss is not due to the user downloading on the connection, but some issue in a core network. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. e. Re: Hub4 latency issues. The main problem is that during this period of slow upload, any attempt to upload something results in massive latency spikes or a complete disconnect. within Virgin's). a week ago - last edited a week ago. Many people reporting issues in this area (service checker says no problems 🙄 ). Volt M250 with a Hub 3 in modem mode using an Asus RT-AC86U router. Kind regards, Ilyas. I am on the 1Gig fibre with the. This is my BQM, in my opinion the latency spikes aren't normal and they're definitely worse than, say, a FTTC connection on Zen. 150 or just allocate as they are currently. Normal latency has been around 8-15ms. I've ran checks on your network and all the power levels to your Hub are within specification, and there aren't any issues with the downstream or upstream that would highlight a congestion issue. Set the Virgin Media Hub from router to modem mode. Called 0800 561 0061 , intermittent issues (no more information, no scheduled fix or anyt. Patiently looking forward to a FTTP choice in my area. 1 DS is too low at -7 so that needs fixed. . Hi Im currently running my HUB 5 in Modem Mode and I am using a 3rd party Router/Mesh system (UniFi), i keep experiencing high latency spikes and packet loss errors, when iv check my virgin hub network status, it is showing very high amounts of Post RS Errors on all channels and is steadily climbing, the downstream power. Multiple broadband speed tests over time can show if and when speed fluctuates. . Testing network latency can be done by using ping, traceroute, or My TraceRoute (MTR) tool. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Latency Spikes & Packet Loss. I was wondering if the Hub 3 was put to modem mode and i bought a different router would the issue be fixed or should I take this up with virgin media. No improvements, still lagging and getting packet loss constantly. 1. We would like to show you a description here but the site won’t allow us. Frequently (every few minutes) throughout the day, I suffer form periods of high latency and large packet loss. In response to Sabrina_B. Packet loss and high latency. Options. Options. Right now the following benefits of FTTP over Virgin Media/HFC. 67. Depending on an user, the reported slowdowns are to between 10Mbps and 2kbps (!) speed measured through. 20) and the Hub3 was not powerful enough so we would likely require a better router. Had a new Virgin installation at my new house back in Feb. Yeah I'd agree that it would suggest a capacity issue based on the trend of the evenings being the worst of it and overnight it's pretty steady. Leave it off for about 10 seconds. 50p/m for 516Mbps speeds & £45p/m for Gig1 speeds. Hi all, First post here. Yes, similar BQM for me and the main Belfast switch,. No one called me back and said I had to wait 1. Symptoms are - Jitter in video calls, robotic communications, packet loss and high latency. It seems to be to do with traffic but I’d expect a 200mb connection to be able to survive 4/5 devices being in use during t. Called automated number - no issues detected. ID: Best wishes, the Virgin Media Team. Entertain me; Broadband Deals. These are today's prices, but providers often increase prices in line with inflation plus a set % during the contract. . Read this BQM showing peak time latency issues for Virgin Media users | thinkbroadband Can you post the power levels and network log from the Hub for comment, thanks I'm a Very Insightful Person, I'm here to share knowledge, I. Download and Upload speeds that im getting are as. I had no issues there at all. All its engineers are on our doorstep here in Essex. Virgin Media M125 Fibre Broadband. Here is an image of the BQM for the new Hub 5 (the BQM hasn't been running for that long currently). After the problems started I began to run the broadband quality monitor from think broadband as I have seen. on 23-03-2023 13:07. 8. Gaming doesn’t need blazing fast speeds. Has anyone seen similar issues in the london area? Poor Routing: (Paperspace Amsterdam - traceroute 74. Share a screen shot of the results. Extremely Bad Ping and Latency. When considering what internet speed you need for smooth online gaming, faster broadband speeds are better. A network with high latency means slow response times and creates a negative user experience. Sign in . The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. 4gz frequency. Tuning in. Broadband Quality Monitor. 8. I didn't turn off or reboot the router after the engineer visit, that's just the extent of the loss I have been experiencing. As well as trying the “check service,”Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most. Over the last little while I have had terrible latency mainly in the evenings to the point where it's almost pointless having the internet. Running test via Thinkbroadband high latency spikes and packet loss. After 30 seconds, insert the SIM card back in and turn your Gigacube back on. 2Gbps (214Mbps upload), to include parts of Southampton (Hampshire) and Manchester. Click on the “> Check router status” button. I have a Hub 3 hard wired to pc and new PS5. Had an ongoing issue in our area for a while, high latency making working from home impossible. _____ If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to. Low latency broadband for gamers offers a smoother, more responsive gameplay experience. VM up their speed but look the other way that the upstream buffers under load for everyone in the area if it could do better QoS/BWM for low ping under load it will not be a problem. Follow these steps: 1. I am connected to my router via Ethernet cable and have never experienced any issues up until now. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Can someone please look at my BQM and data to confirm if this is expected? My Hub 3 is in modem mode with my own router / mesh network. You should also check that the BQM is set up under the correct IP address as the address will change if switching between router and modem mode. Hub 5 Packet loss and latency - Page 4 - Virgin Media Community - 4889960. Re: Really bad ping/latency issues in games and apps like discord. Hi all. @Ruth256 wrote: Often, a weak wirless network can be the cause for an elevated ping on PS5. Upload speed and latency isn’t. It’s only Citrix that is freezing and my work are detecting the high latency on Citrix despite the computer that. I've only just started to run a BQM this morning and have attached the results so far, but the issue has gradually been getting worse and it's hindering me in working from home. 222 ms 3. Called 0800 561 0061 , intermittent issues (no more information, no scheduled fix or anything). You can also check to see if we're aware of any issues with 5G in the area through our network status checker. Refresh data. Hello all, I have been trying to understand why my Virgin Media M100 broadband with a Hub 3 router is giving these poor results especially in the evenings. 168. As a result, Virgin Media often post slow latency, or ping, rates in independent research compared to BT's fibre to the home network. . 2 39400000 35 5120 KSym/sec 64QAM 4. Please help. Good afternoon, For the past few days I've been having issues with packet drops and high latency spikes. over-utilisation and Andrew’s comments in Message 20 in the old thread below Hi TanjuHereleci Thanks for your post. If it is virgin then it happens to a lot of people including myself. The problem is now so bad that every few minutes, a ping to 8. Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID. Bandwidth measures how much data your internet connection can download or upload at a time. No issues in your area? Symptoms are - Jitter in video calls, robotic communications, packet loss and high latency. Network lag happens for a few reasons, namely distance and congestion. Simply test your broadband service, and if we find an issue we can help with a fix online. e. Click on the “Networking” tab. i have rung the 'customer services' numerous times and feel like i'm hitting a 'fire' wall. Rebooting the hub usually starts the BQM recording again. I am a 1Gig customer and have a Hub4 which I have been using for 1 year now. 1 (Cloudflare DNS) has quadrupled to 45-65ms . Advertised Speed: 54 Mbps Expected Speed Range: 53 - 55 Mbps Minimum Guaranteed Download Speed: 27 Mbps. The average download speeds on our Unlimited Broadband package is 10Mb Φ, but the actual speed you'll get is. Because it’s a measure of time delay, you want your latency to be as low as possible. on 13-05-2023 13:11. Daily speed checks and notifications of issues. Impossible to leave Virgin Media with dignity!. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. I've done a full reboot of the router and my Decos. I've been having packet loss/latency issues for the past 4 months now and there are also times where the internet just cuts out and stops working along with the WiFi. . Do a search of this forum - ther are lots of discussion on that issue For some background info see this old thread re. virginmedia. Hi @Jayen. 1. The VM status checker picks up no issues for Broadband but one for TV expected to be resolved by the 10th of this month. From a system check ran, you have got an SNR issue (signal to noise ratio). More. Their flagship fibre broadband service is known as Gig1 broadband and gives you an average download speed of 1,130Mbps. Hey good people of Reddit! Over the last couple of weeks I have been having issues with my Virgin Media broadband. Virgin Media Bundles; Find a broadband package Search and filter our complete broadband. In the search box, type ncpa. I figured only having the Virgin router and a barebones setup would at least help with finding the issues here. We have the 350mb package and speed isn't actually an issue, its latency. Rebooting. If the router is too far away and there are no cables at your place of residence, a. These are some of the logs. My latency spikes constantly during the day and there is a period between 4am and 8am where becomes very bad. Still the same as last three weeks. I have around 12 Wi-Fi clients most of them on ax mode, the rest is ac with only a couple of iot's in 2. If it is still poor, change primary DNS to 8. . Channel Frequency (Hz) Power (dBmV) SNR (dB). 3 5120 64 qam 2 5 49600051 41. Its getting to the point where playing online games is impossible not to mention that this poor service negatively affects our working from home as myself, my son and my wife g. When the speed of the two devices differs. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or. Thanks for your post regarding your broadband issues, and we are sorry that you are not having the best of time with your service 😓. Apparently I should post my BQM here to see if "members can help" even though Virgin are the only ones able to fix their own cables. latency with 100% packet loss is far from a usable service. 65. The best times to game online or make big downloads, for example, would be when connection is fastest. Hi, I've been experiencing very high latency recently across all games and devices. Over the last little while I have had terrible latency mainly in the evenings to the point where it's almost pointless having the internet. 1. Thanks for your post regarding your broadband issues, and we are sorry that you are not having the best of time with your service 😓. Re: High latency. From checking the equipment and connection everything looks to be within the levels and ranges we'd expect to see, the average speed over the last week is 378mbs download with 36mbs upload with the latency being around 12ms. + £8 per month for a static ip address, cancel at anytime with 7 days’ notice. Please, help, as it is really uncomfortable to work during such service state. Broadband ISP Virgin Media (VMO2) appears to have unofficially begun the full national rollout of 100Mbps+ (110Mbps max profile rate) upload speeds on their top “Gig1 Fibre Broadband” package (avg. This is what i see, following SKyuser's guidance on how to measure the Latency and Packet Loss. Increases in jitter and latency have a negative impact on network performance, therefore it's critical to monitor them regularly. Virgin Media would have same issue some hours once per week late night. 0 in Router mode Oversubscription in your area 1 can be resolved by buying your own router and. We're carrying out some final checks to confirm this. 5 million via FTTP and. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Wholesale – (up from 42,243,400). Consider leasing a line if your workplace. High Ping and latency issues Hub5 in Gaming Support Sunday; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago; Intermittent Dropouts & Reconnects in Networking and WiFi 2 weeks ago; Packet Loss issues in Networking and WiFi 3 weeks. Hub 3. 0 and 3. Cable Modem StatusItem Status Comments Re: Broadband latency issues (BQM posted) 25-08-2022 11:40 - edited 25-08-2022 11:51. Also took the option of a mini TV streaming box. Simply test your broadband service, and if we find an issue we can help with a fix online. 222 (OpenDNS) is normal at 8-15ms. Steps 1 and 2 is the time taken for your request to travel from your device to your router, to your broadband provider, to the Switchcraft server, and finally, back to your device. Which to my. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. I was thinking ( right or wrong) that if I was getting it at around 14ms to phone I would get the same or there abouts to the modem/router hard wired to the Xbox console. I have virgin media hub 3 speed 200. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. It's been happening for the past week and apparently, there are no issues in the area on the service status checker. 4 / 5 based on 675 reviews. Now my speeds have gone from 10mb to 390mb download on virgin 350. However, by design, it is more insulated against physical downtime and failures. That’s the simplified version of their differences, but we’ll dive deeper into the two terms so you can better troubleshoot. After the area fix I reset the router as instructed. I’m wired right into my router and I lag all day long for fun, upgraded to virgin to get a boost I’m speed, from sky 70mbps to virgins 380mbps, both around 30 upload. This provides lag-free play without disruption across multiple connected devices. My latency in game varies from around 200 up to 800, and. The UK's largest independent broadband news and information site. There's likely 2 issues at play here: Known latency issue on the Superhub 3. Download speed, ping and latency are fine. 4-6. Options. This includes their 300Mbps, 145Mbps, and 67Mbps plans. Teams call constantly freeze, Jitter and Latency very high from Hub. 168. You should setup a BQM here- This will keep track of. For all issues we recommend a reboot. Running test via Thinkbroadband high latency spikes and packet loss. I have been having consitent and frequent lag spikes and latency issues when trying to play games or stream movies on the internet. 397 ms. Do a search of this forum - ther are lots of discussion on that issue For some background info see this old thread re. Leave it off for about 10 seconds. 1 in the address bar, and hit Enter to log into the Hub 3 admin panel. Better upload speeds on Openreach FTTP packages, Virgin Media currently has Gig1. 1. I experience intermittent drop outs on video conference calls and I suspect that the latency and packet loss is the reason for. No idea why, but I cannot play Diablo IV with less than 1000ms, as of today. For most gaming devices and multiplayer games, a fast internet speed for gaming of at least 25 Mbps is recommended. Need to contact Virgin Media Customer Services?. All UDP connections are performing very badly on Superhub3 modem, but also whenever there's a significant UDP traffic passing through the modem, other, non-UDP internet connections are slowed down to crawling speeds. The minimum latency is fluctuating and the average latency is higher compared to the Hub 3. Search Search. Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. Subscribe to RSS Feed; Mark Topic as New;. Here we will see the SSID / password settings for the WiFi bands. Having tried almost every possible fix without prevail the only option I can see left is to switch internet providers. virginmedia. I'm really sorry to hear you've been facing issues with your connection and latency when gaming online. Reply. 0 in Router mode Oversubscription in your area 1 can be resolved by buying your own router and putting your Superhub into modem mode. First impressions (based on half a day's results) are that your connection probably suffers from over-utilisation of VM's local network. Hoping someone can help. This can be replicated via WiFi. My friends who are on virgin in same city don’t get it. In some cases, you might be able to fix internet lag by changing how your device interacts with the network. Virgin Media Community: Broadband: Networking and WiFi: Latency problems in WC1; Options. Our speed test won’t be able to “saturate” your Internet connection to test for bufferbloat if you’re. Hi again @Bradleygraham84. Broadband speed statistics found those with speeds in excess of 1GB typically. The latest broadband statistics show that Virgin is the best internet service provider when it comes to both download and upload speeds, with speeds of 97. Looking at your broadband quality. 8. 1 based trial, which took place in the Berkshire town of Thatcham ( here) and pushed their network to “ hyperfast ” download speeds of up to 2. Simply test your broadband service, and if we find an issue we can help with a fix online. (I know that VM only guarantees speed to the router, but I've been getting 100% to my Decos until now, so see no reason to think that's changed). Hi I am with VM for over a year now and I am getting constant disconnections on my 1Gb broadband - both wired and wireless. Awful Latency Issues. Well, we don’t think that’s right. i have typical devices connected. on 21-11-2022 16:36. I have the Gig1 Fibre Broadband Package. . The reason I mention the issues again here, is in the hopes a networking engineer be it VM or external can help me as this issue has been ongoing for 19 months, with 5 technicians bein. Hi, Looks like I have issues again with my connection with latency spikes causing packet loss to the extent I'm actually seeing freezes and - 5170160. If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. For example, 200 ping (in milliseconds) is high latency and bad for time-critical applications. Connect your device to Hub 3 using WiFi or wired mode. Sorry to hear of any broadband issues. on 31-10-2022 21:35. High Ping and latency issues Hub5 in Gaming Support Sunday; Network Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago Open the Run console by pressing the Win + R hotkeys. Tap the results to find out more about the issues, and when we expect them to be fixed. Only the last couple months have I noted an issue. However now flip this and the Virgin router is in the lounge and PC has issues with connection and this latency. Packet loss is where some bits of information are lost. Hi buchosmambo thanks for the message but we don't need to PM currently Power levels should be between -6 and +10, To find them; • - 5213700 - 2Having super high latency. I am on M350 package, I use a wired connection, but gaming with these issues is practically impossible. The best times to game online or make big downloads, for example, would be when connection is fastest. over RFoG, then this is less of an issue. There are a few latency spikes however this can be normal. Use a cable connection. Virgin Media issues statement on latency issues - UPDATED. Broadband only plans with FREE setup, prices from £28. VM still hasn't managed to find a fix for it after doing the following: Sending out an engineer to replace the hub. 0. The line monitoring system allows you to track the performance of your broadband connection in terms of latency and packet loss. Hi forum members, I've been with VM for the last 18 months with a BQM showing high latency over the full contract impacting video and gaming. QuickStart, set up and connections. Until VM reach a threshold on your segment, they will probably not do anything. Also some packet loss. particularly with speed and latency. Open a web browser and go to 192. Bad Latency Issues (With BQMs) on 09-07-2022 16:44. Virgin Media O2 has apologised after thousands in the UK reported they were unable to access the internet for the second time in one day. Nothing has changed in performance. . Problems with latency Problems with latency Blitax Tuning in Options on 17-07-2023 19:02 Hello, I've been having broadband problems for like 3 weeks already. The minimum latency is higher than average, which suggests a permanently congested link somewhere between the broadband router and our BQM Pingbox. That BQM is very clear, your broadband feed is restricted at busy times. -. We’re still experiencing some speed issues that we didn’t before though. A bit annoying because the whole point of Virgin replacing the hub was to help aleviate latency issues so I've actually not noticed the slightest bit of difference due to how the Hub 5 works! Haha I'm on the M125 package. In the UK, Virgin Media claims to be “the UK’s fastest major broadband provider”. Sadly - 5243564. 1, latency returns to. on 29-09-2022 09:45. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. Sometimes bandwidth gets. Surely they would have to plan in to increase capacity if that was the issue as I'd assume that everyone in the area are getting a consistently degraded se. 3. High Latency / Constant Red Light in Networking and WiFi Saturday; Virgin Broadband packet loss in Networking and WiFi a week ago; Constant DNS Timeouts (Showing as Connected Without Internet) in Networking and WiFi 2 weeks ago; High Ping and latency issues Hub5 in Gaming Support 2 weeks ago; Huge Ping and packet loss. The latest update we have is: This problem should now be fixed. Rang up virgin media loads of times but they don’t want to know. Your setup (wired vs wifi, cable quality both indoor and outdoor), ISP network quality, routing quality, VPN Quality etc. Virgin Media and its ADSL broadband problems Friday, November 9, 2007 12:05 PM; 29 comments; It is quite revealing that independently of each other both ISPreview and thinkbroadband both featured an article voicing concern over the rise in complaints from Virgin Media ADSL customers. Today we wanted to share a quick update. 17-07-2023 There are a few common causes of high broadband latency. I've tried resetting the router and it hasn't changed anything. Submit. . If so run the VPN software on it and connect the XBOX via it. Unbearable latency, lag spikes & packet loss for 1. 1. . One suggestion is to go into the admin on your hub > Advanced Settings > Wireless Signal, then change your wireless mode on 2. We're rolling out a new ultrafast, ultra-reliable, full-fibre broadband network across the Southwest. Step 3 - where the webpage downloads the requested data onto your device - is measured by. Can anyone help, My son is the gamer, Has a gaming PC, Virgin router in modem mode and netgear wit ethernet wired to PC, The service is appalling, Every day it just drops out mid game, The lag and ping are impossible and if this continues I am going to have to switch providers because this has been. Any help would be much appreciated. Check your in-game region. I have rebooted all devices (VM Hub, my own router. This is why I gave up and left them after 15+ years, their download speeds great but massive latency issues pretty much all the time so I'm on fttc now at a quarter of the speed but with excellent latency which im happy about. 1. 1,000 Mbps avg download/upload speed; 12 month plan; Free installation of your new Full Fibre line; Free in-home set up; Brand new Wi-Fi 6 router; Unlimited data; No mid-contract price rises; £29. My BQM often shows as completely red even though I have an internet connection. Appreciate the assistance. Have you checked first for any “known network faults”. 0. 0. I'm really sorry to hear you've been facing issues with your connection and latency when gaming online. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Set server send rate, client send rate & bandwidth limit to high in gameplay setting tab. Like many users on here, I have been experiencing high latency spikes on my connection. Networking and WiFi. The line monitoring system allows you to track the performance of your broadband connection in terms of latency and packet loss. Sign in . I took my computer to my mothers house and did the tests there.